RETURNS & POLICIES
- ALL RETURNS MUST HAVE A RETURN FORM ATTACHED. ANY RETURN WITHOUT A FORM WILL BE SUBJECT TO A 15% RESTOCKING FEE.
- When sending Returns/Exchanges, DO NOT send with a required signature.
**** NEW PAYPAL POLICIES: PayPal no longer refunds fees, their fee is 3.5%. If you pay via PayPal and return an item for a refund, the fee (3.5%) will be subtracted from your refund.****
- Return Form Available To Print Below:
- We allow returns on any item for a full refund minus shipping costs.
- Shipping charges are NON-REFUNDABLE
- All items being returned must be done so within 7 days from receiving the item. If an item is returned after the 7 day grace period, it is subject to a 20% restocking fee.
- If you have any questions or concerns about an item, please contact us before making your purchase. Please feel free to send us an email at firstname.lastname@example.org before purchasing.
*All Clearance/Sale Items Are Final Sale*
*All Custom Items Are Final Sale*
- We try to ship all of our orders within 1-3 business days. This is not guaranteed, if you need an order by a certain date, please contact us about upgraded shipping options.
- All orders are shipped via USPS or UPS with tracking numbers provided.
- PayPal orders will only be shipped to PayPal confirmed addresses.
- We do ship internationally.
- All shipping charges are non-refundable.
- OVERNIGHT EXPRESS SHIPPING: Any order that needs guaranteed overnight/express shipping MUST be placed before 11:00 am EST. *PLEASE CONTACT US VIA EMAIL BEFORE PLACING THE ORDER TO BE SURE OVERNIGHT SHIPPING IS AVAILABLE!*
When taking measurements:.
- Bust: Measure around the fullest part of your bust wearing a bra that you would be showing in.
- Waist: Measure around your natural waistline
- Shoulder: Measure across the top of your back, from shoulder seam to shoulder seam. You can also measure an outfit that you like the way it fits, by laying it flat, going across the back from shoulder seam to shoulder seam.
- Sleeve: Measure from the point of your shoulder to the point where you would like the sleeve to end.
- Length: Measure down the center of the back from the nape of your neck to the waistline.